This is not a foreign concept, even in the AV world. That's just one example, but every other software project does have an avenue for this type of collaboration including AMX and Control4. Better yet, if Crestron had staff monitoring the forum, they would be able to see this issue and how many it affects and use that info to inform the direction of whatever team is responsible for the bug, or even provide a workaround/solution themselves. If this is a common issue, it takes weeks for that issue to propagate across the call center as a 'Yeah, lots of people have been seeing this' issue, not to mention getting that info exchanged between call centers.īut if Crestron had an official community, I could just Google my issue and see that many people are seeing the same thing, and possibly also have access to a fix or workaround in the same place. If I have a problem, and the docs don't cover it, the official word is to call TrueBlue. That concept is completely absent in the Crestron ecosystem, and IMO, it's one of the main reasons TrueBlue is so damn busy all the time. Honestly, it takes a lot of load off the staff of the project if their users can help each other. If there aren't dedicated forums for users to ask for and provide help to one another, there are other avenues (stack exchange, generalized forums, reddit).

If you are not one of the above, please contact a local dealer or CSP (formerly CAIP), or Crestron, for the names and contact information of dealers in your area.This all the way. Basically, if it's on Crestron's website, and you don't have access to download it from there, don't ask for it here!Ĭrestron software is only available to Authorized Dealers, Authorized Independent Programmers, Authorized Consultants, A+ University Partners, or GSS Government Partners. 'Crestron Software' refers to programming applications (Simpl Windows, VtPro, Toolbox, etc.), firmware, and Crestron-authored modules or drivers. Any such uploads will be deleted immediately, and may be grounds for the poster being banned from the Group. ** ATTENTION ** - DO NOT POST REQUESTS FOR CRESTRON SOFTWARE ON THIS GROUP!!Īlso, please do not upload Crestron-authored modules, drivers, demo programs, or software to the Group's Files section. This list is not sponsored or endorsed by Crestron Inc., or my own employers. All levels of programmers are encouraged to participate. This group is a discussion area and self-help support resource for individuals that create programs for Crestron multimedia products. Work has started on migrating all messages, files, and other data from the old group. Crestron Programmers Group is the new home for the long time Crestron programming group on Yahoo.

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